Frequently Asked Questions

What type of protein is used?

Some flavors contain a blend of pea protein and brown rice protein. Other flavors contain just pea protein, but have added plant based amino acids (Leucine, Isoleucine and Valine) to provide a full amino acid profile.

What's the sugar content?

Our products are sweetened with natural stevia. Some flavors contain a very small amount of organic coconut sugar, with only 3 grams of total sugar.

What’s the best way to eat this product?

The most popular way is to make it overnight. But, you can eat them as a quick serve (just add water or milk), make it into a smoothie, add hot water, or microwaving it are all great options. Everyone has their preferred way.

Are there any allergens?

Our product does not contain dairy, gluten, soy, egg, or nuts (except our peanut butter dream flavor which DOES contain peanuts). However, our product is processed in a facility which may contain nuts, soy, dairy, wheat, shellfish, and eggs.

Are all the ingredients Vegan?

Yes, everything in our product is 100% plant based and Vegan. 

How can I make changes to my order?

Contact us via email at info@proateinmealz.com with your order number and we’ll take care of it.

Can I change or cancel my order after it’s placed?

You can change or cancel your order before it’s been shipped. Once the products have been shipped, we can no longer change or cancel the order.

Can I mix and match flavors?

We only sell each flavor in boxes of 7 pouches. If you wish to purchase different flavors, you can order multiple boxes. But unfortunately, we don’t sell variety boxes at this time. 

Do you provide free samples?

Unfortunately, we do not send out free samples, however, if you are unsatisfied with the product after you purchased it, let us know and we’ll make things right.

How long does shipping and delivery take?

Orders typically ship between 2-3 business days and delivered to you within 4-7 business days.

Is there a minimum commitment for the subscription?

No, you can cancel at any time.

Can I make changes to flavors in my subscription?

Yes, you can make these changes into your account under ‘Update Subscription’. 

Can I pause or cancel my Subscription?

You skip a delivery as many times as you want. You can also cancel the subscription at any time and reactivate it if you wish to continue later on when you are ready.

Do you offer wholesale pricing?

Yes, we offer wholesale pricing to retailers. Just fill out the "Wholesale Order Form" with some required information.

Get in Touch

Looking for more information about our products, or if you are a retailer wanting to place a wholesale order? Connect with us directly by completing the form below.

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